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Investigation: Asserting Ideas

In: The New Influencing Toolkit

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  • Tim Baker

Abstract

In this chapter, we explore the third capability of the investigation strategy. To be influential, a leader has to communicate assertively. Assertive communication doesn’t mean being aggressive. When required, a leader has to be firm and direct, either by putting forward a rational argument or expressing a vision in an inspiring way. In fact, employees expect their manager to be forthright in what they want occasionally. This is what we referred to in Chapter 5 as using a push style of communication. Of course, not all circumstances warrant a forceful communication style, but many do. Formal presentations, written reports and some one-to-one conversations are three avenues where assertively persuading is paramount. We cover these opportunities briefly below.

Suggested Citation

  • Tim Baker, 2015. "Investigation: Asserting Ideas," Palgrave Macmillan Books, in: The New Influencing Toolkit, chapter 0, pages 164-167, Palgrave Macmillan.
    • Handle: RePEc:pal:palchp:978-1-137-47016-4_16
    DOI: 10.1057/9781137470164_16
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