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How to Help Change Happen

In: Changing Employee Behavior

Author

Listed:
  • Nik Kinley

    (YSC Ltd)

  • Shlomo Ben-Hur

    (IMD)

Abstract

It is rare to find “behavior change” listed in any job description. It is not even a common phrase used to describe what managers do. But changing people’s behavior is nonetheless something that all managers have to do. And in an increasingly volatile, uncertain, complex, and ambiguous business world, it is something that managers will have to do well if they and their businesses are to succeed.

Suggested Citation

  • Nik Kinley & Shlomo Ben-Hur, 2015. "How to Help Change Happen," Palgrave Macmillan Books, in: Changing Employee Behavior, chapter 1, pages 1-15, Palgrave Macmillan.
    • Handle: RePEc:pal:palchp:978-1-137-44956-6_1
    DOI: 10.1057/9781137449566_1
    as

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