IDEAS home Printed from https://ideas.repec.org/h/pal/palchp/978-1-137-43744-0_8.html
   My bibliography  Save this book chapter

Leveraging Knowledge and Expertise

In: The Handbook of Global Outsourcing and Offshoring

Author

Listed:
  • Ilan Oshri

    (Loughborough University)

  • Julia Kotlarsky

    (Aston University)

  • Leslie P. Willcocks

    (London School of Economics)

Abstract

What happens to knowledge when an organisation outsources or offshores? Despite the rapid growth of ITO and BPO, there is still a considerable time lapse on grasping the implications for knowledge and expertise management in these processes. Organisations often have a limited understanding of how new knowledge can be created and exploited, especially when outsourced activities are considered non-core services. In the current outsourcing market, as client companies become evermore demanding, suppliers are increasingly competing on leveraging knowledge-related value.

Suggested Citation

  • Ilan Oshri & Julia Kotlarsky & Leslie P. Willcocks, 2015. "Leveraging Knowledge and Expertise," Palgrave Macmillan Books, in: The Handbook of Global Outsourcing and Offshoring, edition 3, chapter 0, pages 191-210, Palgrave Macmillan.
    • Handle: RePEc:pal:palchp:978-1-137-43744-0_8
    DOI: 10.1007/978-1-137-43744-0_8
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:pal:palchp:978-1-137-43744-0_8. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.palgrave.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.