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Captive and Shared Service Centres

In: The Handbook of Global Outsourcing and Offshoring

Author

Listed:
  • Ilan Oshri

    (Loughborough University)

  • Julia Kotlarsky

    (Aston University)

  • Leslie P. Willcocks

    (London School of Economics)

Abstract

Offshore captive centres are one of a broad range of sourcing models available to firms. While most of the literature on outsourcing and offshoring has focused on a third-party sourcing arrangement, this chapter will solely examine the option of in-house, however, from an offshore or nearshore location. The key aspects examined in this chapter are: The history of the captive centre industry The strategies captive centres have pursued The trends and changes in the captive centre industry Shared Service Centres and the captive model.

Suggested Citation

  • Ilan Oshri & Julia Kotlarsky & Leslie P. Willcocks, 2015. "Captive and Shared Service Centres," Palgrave Macmillan Books, in: The Handbook of Global Outsourcing and Offshoring, edition 3, chapter 0, pages 280-302, Palgrave Macmillan.
    • Handle: RePEc:pal:palchp:978-1-137-43744-0_12
    DOI: 10.1007/978-1-137-43744-0_12
    as

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