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Applying Part IV to the Real World of Work

In: Re-Making Communication at Work

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  • Jesse Sostrin

Abstract

Perhaps the most inescapable demand of work is the need to communicate with other people. For individual contributors, the quality of the communication they engage in directly reflects their relationships with coworkers, the level of motivation and engagement they feel, the impact and performance they contribute, and the general quality of their working lives. For leaders, the quality of the communication they engage in directly reflects their relationships with their direct reports, the capacity to motivate and engage people, the alignment of team performance with company goals, the capacity to manage complexity and change, and the overall influence of their leadership on vital benchmarks like workforce retention, productivity, and ultimately culture.

Suggested Citation

  • Jesse Sostrin, 2013. "Applying Part IV to the Real World of Work," Palgrave Macmillan Books, in: Re-Making Communication at Work, chapter 20, pages 237-238, Palgrave Macmillan.
    • Handle: RePEc:pal:palchp:978-1-137-33276-9_21
    DOI: 10.1057/9781137332769_21
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