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Identifying High-Priority Patterns

In: Re-Making Communication at Work

Author

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  • Jesse Sostrin

Abstract

This chapter presents two groups of common patterns that play out in organizational life. The Seven Communication Pitfalls and Unwanted Patterns produce challenging outcomes with closed episodes and fragmented turns. The Seven Preferred Patterns of Communication and Interaction produce preferred patterns with open episodes and aligned turns. These specific patterns are unique because they are like systems of patterns or super patterns. When you read the descriptions of each one you will likely be able to imagine that within each of these super patterns, there are micro patterns—along with all of the related episodes and turns—unfolding in the experiences of the people involved in them.

Suggested Citation

  • Jesse Sostrin, 2013. "Identifying High-Priority Patterns," Palgrave Macmillan Books, in: Re-Making Communication at Work, chapter 10, pages 107-118, Palgrave Macmillan.
    • Handle: RePEc:pal:palchp:978-1-137-33276-9_11
    DOI: 10.1057/9781137332769_11
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