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Captain or Comrade — What Employees Expect from their Managers

In: Authority and Autonomy

Author

Listed:
  • Susanne Ekman

    (Denmark and Lund University)

Abstract

In the previous chapter, we met the participants and learned about their approaches to working life: what motivates them, what disappoints them, what constitutes recurring sites of frustration and conflict. It turned out to be a very tension-ridden setting involving expectations and ideals which were conflicting, or even mutually exclusive. I split these expectations into two discourses which I called authenticity and contractuality. The former celebrates transgression and challenging the taken-for-granted, the latter celebrates limits, predictability, and common quality standards. Usually each participant would subscribe to some variety of both discourses at the same time without any reflection or meta-language about the inherent conflict between them.

Suggested Citation

  • Susanne Ekman, 2012. "Captain or Comrade — What Employees Expect from their Managers," Palgrave Macmillan Books, in: Authority and Autonomy, chapter 5, pages 114-157, Palgrave Macmillan.
    • Handle: RePEc:pal:palchp:978-1-137-27288-1_6
    DOI: 10.1057/9781137272881_6
    as

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