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Old Pros—I Remember When

In: Organizational Learning

Author

Listed:
  • Jerry L. Wellman

Abstract

I once visited a factory in North Carolina that manufactured radios, the type used by fire departments, police, and emergency responders. The company had an enviable and growing market share and this particular factory had a reputation for rigorous quality control and productivity techniques, enabling them to compete effectively with Asian companies. They had recently won a national quality award and I had gone to see what my business could learn from them.

Suggested Citation

  • Jerry L. Wellman, 2009. "Old Pros—I Remember When," Palgrave Macmillan Books, in: Organizational Learning, chapter 0, pages 79-96, Palgrave Macmillan.
    • Handle: RePEc:pal:palchp:978-0-230-62154-1_4
    DOI: 10.1057/9780230621541_4
    as

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