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Knowledge Transfer in Offshore Outsourcing

In: Information Systems and Outsourcing

Author

Listed:
  • Joseph W. Rottman
  • Mary C. Lacity

Abstract

Today, nearly every manager calls their outsourcing deals “strategic.” In reality, much of outsourcing is still about cost reduction in back-office services. For us, the term “strategic outsourcing” is restricted to circumstances for which suppliers play a key role in helping clients deliver innovative products to the market faster and cheaper than competitors.

Suggested Citation

  • Joseph W. Rottman & Mary C. Lacity, 2009. "Knowledge Transfer in Offshore Outsourcing," Palgrave Macmillan Books, in: Information Systems and Outsourcing, chapter 9, pages 249-256, Palgrave Macmillan.
    • Handle: RePEc:pal:palchp:978-0-230-59483-8_9
    DOI: 10.1057/9780230594838_9
    as

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