IDEAS home Printed from https://ideas.repec.org/h/pal/palchp/978-0-230-59470-8_9.html
   My bibliography  Save this book chapter

Corporate Social Performance, Stakeholder Satisfaction, and Generalizability Theory

In: Toward Integrative Corporate Citizenship

Author

Listed:
  • Marc Orlitzky

    (Pennsylvania State University Altoona)

  • Diane L. Swanson

    (Kansas State University)

Abstract

Corporate social performance research implies that, ideally, organizational researchers can measure fairly accurately when a company ‘does good’ and strives for a better society. However, in a post-Enlightenment world in which moral language seems to have lost much of its substance (Maclntyre, 1984), we cannot, in fact, presume that ‘good’ corporate behavior is self-evident. Instead, researchers must continuously keep a critical attitude toward many so-called ‘good’ organizational policies, such as those related to affirmative action and work/life balance, for instance. Organizational activities or values are rarely absolutely or generally ‘good’, but instead the virtue of particular actions can only be evaluated in particular contexts by particular stakeholder groups (Maclntyre, 1988). This goes to the importance of an organization’s ability to incorporate feedback from stakeholders, as stressed in Chapter 3.

Suggested Citation

  • Marc Orlitzky & Diane L. Swanson, 2008. "Corporate Social Performance, Stakeholder Satisfaction, and Generalizability Theory," Palgrave Macmillan Books, in: Toward Integrative Corporate Citizenship, chapter 8, pages 192-211, Palgrave Macmillan.
    • Handle: RePEc:pal:palchp:978-0-230-59470-8_9
    DOI: 10.1057/9780230594708_9
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:pal:palchp:978-0-230-59470-8_9. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.palgrave.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.