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The Nature and Structure of Operations

In: The New Operational Culture

Author

Listed:
  • Beatriz Muñoz-Seca

    (University of Navarra)

  • Josep Riverola

    (University of Navarra)

Abstract

The conversation with José Luis Tamayo documents the process of designing and setting up the Teatro Real’s Operational system. It is rare to find an Operations Director who was able to ‘set up shop’ from scratch, without being subordinate to previous structures or norms. This is why the interview with him was a unique chance to vicariously experience the creation of a sophisticated system of Operations from the ground up, and straight from the mouth of the principal protagonist.

Suggested Citation

  • Beatriz Muñoz-Seca & Josep Riverola, 2009. "The Nature and Structure of Operations," Palgrave Macmillan Books, in: The New Operational Culture, chapter 10, pages 92-103, Palgrave Macmillan.
    • Handle: RePEc:pal:palchp:978-0-230-58460-0_10
    DOI: 10.1057/9780230584600_10
    as

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