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360 Review Feedback

In: Assertiveness and Diversity

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  • Anni Townend

Abstract

360 review feedback is an effective way of developing assertiveness in organizations. In particular it works through supporting people in developing greater self-awareness and in taking responsibility for their learning and development, and a greater understanding of the impact of their own behavior on others. In this way 360 review feedback fits well with the Johari Window (see page 42), and supports—through the process of giving, receiving, and asking for feedback—people in being open and honest with each other. It gives people a framework and a language with which they can talk about their behavior with each other.

Suggested Citation

  • Anni Townend, 2007. "360 Review Feedback," Palgrave Macmillan Books, in: Assertiveness and Diversity, chapter 22, pages 204-211, Palgrave Macmillan.
    • Handle: RePEc:pal:palchp:978-0-230-58201-9_22
    DOI: 10.1057/9780230582019_22
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