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Developing Trust: Obstacles and Understanding

In: Trust and Antitrust in Asian Business Alliances

Author

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  • Lionel Stapley

Abstract

This chapter starts from the position that ‘trust’ is an essential element in building and maintaining alliances. However, while ‘trust’ is a commonly used term, precisely what we mean by it is far from clear. I shall therefore seek initially to provide an explanation of the concept of trust. In doing so I shall seek to show how it develops and how it is perpetuated. Having outlined something of the meaning and relevance of trust to contemporary organizations, the central thrust of the chapter will be devoted to the many obstacles that may prevent the development of trust, or may result in a loss of trust by one or both parties in the relationship. The chapter will conclude with some cutting-edge practices that will increase understanding and help those concerned to ‘get together’ and develop trusting alliances that will endure.

Suggested Citation

  • Lionel Stapley, 2004. "Developing Trust: Obstacles and Understanding," Palgrave Macmillan Books, in: John Kidd & Frank-Jürgen Richter (ed.), Trust and Antitrust in Asian Business Alliances, chapter 16, pages 353-373, Palgrave Macmillan.
    • Handle: RePEc:pal:palchp:978-0-230-52357-9_16
    DOI: 10.1057/9780230523579_16
    as

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