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Systems Development Outsourcing: Lessons from Litigation

In: Technology and Offshore Outsourcing Strategies

Author

Listed:
  • Mike Chiasson
  • Al Dexter
  • David Wotherspoon

Abstract

Organisations outsource their information technology (IT) for multiple reasons: to increase service and product flexibility; reduce costs of production; restructure internal IT staff; realise cost savings through lower-priced contracts for maintenance of in-house information systems; and to gain knowledge about new trends in IT (McFarlan & Nolan, 1995). In this paper, we focus on system development outsourcing (Lacity & Hirschheim, 1993; Sabherwal, 2003), which we define as the purchase and development of IT in order to develop organisationally specific information systems.

Suggested Citation

  • Mike Chiasson & Al Dexter & David Wotherspoon, 2005. "Systems Development Outsourcing: Lessons from Litigation," Palgrave Macmillan Books, in: Peter Brudenall (ed.), Technology and Offshore Outsourcing Strategies, chapter 12, pages 225-239, Palgrave Macmillan.
    • Handle: RePEc:pal:palchp:978-0-230-51856-8_13
    DOI: 10.1057/9780230518568_13
    as

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