IDEAS home Printed from https://ideas.repec.org/h/pal/palchp/978-0-230-37783-7_8.html
   My bibliography  Save this book chapter

Consumers’ Perceptions of Shoplifting and Shoplifting Behaviour

In: Crime at Work

Author

Listed:
  • Michele Tonglet

    (Faculty of Management and Business)

Abstract

A major concern for retailers is how to increase the risk to shoplifters. This chapter reports on findings from a survey of 417 Northampton shoppers. The object of the study was to investigate consumer attitudes towards shoplifting, the factors influencing the motivations of shoplifters, and the effectiveness of shoplifting prevention measures. In all, 7 per cent of consumers admitted to shoplifting in the previous 12 months, and their behaviour was influenced by their positive amoral attitude to shoplifting and their perception that shoplifting is a low-risk, low-cost crime. Recommendations are made as to how this perception can be changed, and how the risks of shoplifting can be increased.

Suggested Citation

  • Michele Tonglet, 1998. "Consumers’ Perceptions of Shoplifting and Shoplifting Behaviour," Palgrave Macmillan Books, in: Martin Gill (ed.), Crime at Work, chapter 0, pages 107-122, Palgrave Macmillan.
    • Handle: RePEc:pal:palchp:978-0-230-37783-7_8
    DOI: 10.1057/9780230377837_8
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:pal:palchp:978-0-230-37783-7_8. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.palgrave.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.