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The Supplier’s Perspective

In: Leveraged Innovation

Author

Listed:
  • Francis Bidault

    (Theseus Institute)

  • Charles Despres

    (Theseus Institute
    Ecole Supérieure de Commerce)

  • Christina Butler

    (London Business School)

Abstract

The FM Corporation is a foam molding supplier that posts the following message on its homepage ( http://www.fmplastics.com ) Recently a customer came to us with finished drawings for a quotation. Their design was unique and creative - but impossible to mould. Our engineers and toolmakers, together with the customer, eventually solved the problem. But earlier involvement with FM could have saved hundreds of man-hours and thousands of dollars.

Suggested Citation

  • Francis Bidault & Charles Despres & Christina Butler, 1998. "The Supplier’s Perspective," Palgrave Macmillan Books, in: Leveraged Innovation, chapter 6, pages 130-142, Palgrave Macmillan.
    • Handle: RePEc:pal:palchp:978-0-230-37782-0_6
    DOI: 10.1057/9780230377820_6
    as

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