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The Social Responsibility of Businesses: To Empower Employees by Listening and Responding

In: Ethics and Empowerment

Author

Listed:
  • Paul Joyce
  • Adrian Woods

Abstract

Under present conditions the idea of empowerment can mean one of two things in practical terms. It either means delegated decision-making within a tight accountability framework, or it means creating a more inclusive and fraternally associated work community through managers listening and responding to employees’ ideas, desires and needs. Both meanings might be attributed to an agenda for organisational reform based on ideas of innovative and entrepreneurial organisations. The latter we regard as a viable agenda for social responsibility.

Suggested Citation

  • Paul Joyce & Adrian Woods, 1999. "The Social Responsibility of Businesses: To Empower Employees by Listening and Responding," Palgrave Macmillan Books, in: John J. Quinn & Peter W. F. Davies (ed.), Ethics and Empowerment, chapter 14, pages 393-411, Palgrave Macmillan.
    • Handle: RePEc:pal:palchp:978-0-230-37272-6_15
    DOI: 10.1057/9780230372726_15
    as

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