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Change Tools and Techniques - What About Competitiveness?

In: Beyond World Class

Author

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  • Clive Morton

Abstract

Managers worldwide seek the solution to change in practice. Is it top down or bottom up? Or middle-up-down as Nonaka and Takeuchi have coined it (see Chapter 2)? Does it come via top management ‘push’ or empowered employees? Professor Tony Eccles of Cranfield University, UK, talks of the Spartacus Challenge - the task of attempting to name one large modern firm that has implemented a major strategic change ‘as a result of a successful revolt of the slaves’ - the implication that change needs leadership, momentum from the top. As true as this might be, we all know that change doesn’t work without willing acceptance and renewal - it doesn’t happen without enthusiastic ownership. We can establish that leaders must start the process - but how to accelerate?

Suggested Citation

  • Clive Morton, 1998. "Change Tools and Techniques - What About Competitiveness?," Palgrave Macmillan Books, in: Beyond World Class, chapter 5, pages 104-160, Palgrave Macmillan.
    • Handle: RePEc:pal:palchp:978-0-230-37134-7_5
    DOI: 10.1057/9780230371347_5
    as

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