IDEAS home Printed from https://ideas.repec.org/h/pal/palchp/978-0-230-35463-0_22.html
   My bibliography  Save this book chapter

The Faulty Switches

In: Organizational Misbehaviour in the Workplace

Author

Listed:
  • Jan Ch. Karlsson

Abstract

The tests at the end of the line for assembling switches for industrial machines were showing more and more often that these were faulty. They were returned to the workers for re-assembly. Soon, the workers requested that the line be stopped while they tried to find out what was wrong. They then discovered that a tiny component was often faulty, so the charge hand sent for a production engineer. While waiting for him, the workers assembled ten switches using faulty components and ten using fault-free components. When the switches were tested, the first ten turned out to be non-functional while the last ten went through quality control without problems. However, the production engineer did not believe in these results or the workers’ explanation of the fault. He spent a lot of time going through all the components, looking disdainful the whole time — while the line stood still.

Suggested Citation

  • Jan Ch. Karlsson, 2012. "The Faulty Switches," Palgrave Macmillan Books, in: Organizational Misbehaviour in the Workplace, chapter 22, pages 71-71, Palgrave Macmillan.
    • Handle: RePEc:pal:palchp:978-0-230-35463-0_22
    DOI: 10.1057/9780230354630_22
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:pal:palchp:978-0-230-35463-0_22. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.palgrave.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.