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The Third Sector’s Provision of Public Services: Implications for Mission and Employment Conditions

In: Working for the State

Author

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  • Ian Cunningham

Abstract

This chapter is concerned with the expansion of outsourcing public services to third sector organisations under successive Conservative and Labour administrations, investigating the implications for voluntary sector independence and employment conditions. Drawing on research in the sub-sector of social services provision, it will report on findings from a qualitative study of eighteen Scottish-based organisations, presenting data that examine issues including financial dependency, vulnerability to competition and shifts in policy, enhanced audit and how these impact on human resources (HR) policies and practices and terms and conditions of employment. In doing so, it highlights how changes to working conditions and terms and conditions of employment have potentially detrimental effects on employee morale and the missions of voluntary organisations. Moreover, it warns that these tensions in employment relationships in the sector will become more pronounced in an era of government rhetoric that heralds greater voluntary sector activity in public services through the ‘Big Society’, at the same time as fiscal retrenchment in the public sector takes hold.

Suggested Citation

  • Ian Cunningham, 2011. "The Third Sector’s Provision of Public Services: Implications for Mission and Employment Conditions," Palgrave Macmillan Books, in: Susan Corby & Graham Symon (ed.), Working for the State, chapter 8, pages 147-165, Palgrave Macmillan.
    • Handle: RePEc:pal:palchp:978-0-230-34798-4_8
    DOI: 10.1057/9780230347984_8
    as

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