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Self-Assessment and Improvement Process for Organizations

In: Handbook of Spirituality and Business

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  • T. Dean Maines

Abstract

The Self-Assessment and Improvement Process (SAIP) is a method that enables organizations to appraise and enhance their performance on issues of ethics. By adapting techniques taken from Total Quality Management (TQM), it extends a venerable spiritual and moral discipline – the examination of conscience – from the realm of the individual to that of the firm. The SAIP transforms ethical principles into a systematic inventory of questions. Responding to these questions and scoring their answers allows leaders to identify where vital moral values have been integrated within their organization’s operations and where this integration is tenuous or lacking. Applied at regular intervals, the method helps an organization develop as a moral agent, bringing its performance into greater conformity with recognized standards for ethically responsible conduct.

Suggested Citation

  • T. Dean Maines, 2011. "Self-Assessment and Improvement Process for Organizations," Palgrave Macmillan Books, in: Luk Bouckaert & Laszlo Zsolnai (ed.), Handbook of Spirituality and Business, chapter 43, pages 359-368, Palgrave Macmillan.
    • Handle: RePEc:pal:palchp:978-0-230-32145-8_43
    DOI: 10.1057/9780230321458_43
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    Cited by:

    1. Kenneth E. Goodpaster & T. Dean Maines & Michael Naughton & Brian Shapiro, 2018. "Using UNPRME to Teach, Research, and Enact Business Ethics: Insights from the Catholic Identity Matrix for Business Schools," Journal of Business Ethics, Springer, vol. 147(4), pages 761-777, February.

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