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Both Efficient and Effective: The New Public Sector Performance Agenda

In: More with Less

Author

Listed:
  • Bernard Marr

    (Advanced Performance Institute)

  • James Creelman

    (Advanced Performance Institute)

Abstract

It is fair to say that the collapse of the financial markets in 2007/2008 was an epoch making event. As well as popularizing the then obscure term “credit crunch,” commentators watched in disbelief as long-established and venerable companies such as Lehman Brothers went out of business and other household names such as Citibank in the US and the Royal Bank of Scotland in the UK were saved from extinction only through massive financial interventions from their national Governments.

Suggested Citation

  • Bernard Marr & James Creelman, 2011. "Both Efficient and Effective: The New Public Sector Performance Agenda," Palgrave Macmillan Books, in: More with Less, chapter 1, pages 1-13, Palgrave Macmillan.
    • Handle: RePEc:pal:palchp:978-0-230-30040-8_1
    DOI: 10.1057/9780230300408_1
    as

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