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Impact Tension Areas

In: Managing Social Businesses

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  • Urs P. Jäger

Abstract

Goal of the chapter: Profit businesses have the opportunity to measure their achievements in financial returns. Social businesses have to prove their social impact, which usually cannot be described with statistics. But they have to find methods for their accountability. The question being raised in this chapter is: What are impact tensions between social mission and market rationale? In this chapter the reader learns about the discussion of social-impact assessment and the corresponding methods, tensions and misinterpretations of social impact, and opportunities for creating social-impact assessment in social businesses.

Suggested Citation

  • Urs P. Jäger, 2010. "Impact Tension Areas," Palgrave Macmillan Books, in: Managing Social Businesses, chapter 7, pages 114-129, Palgrave Macmillan.
    • Handle: RePEc:pal:palchp:978-0-230-29242-0_7
    DOI: 10.1057/9780230292420_7
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