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Futurescope 2020: Global Management Support Systems in the Knowledge Age

In: Managing Economies, Trade and International Business

Author

Listed:
  • Kathryn A. Szabat

    (LaSalle University)

  • Madjid Tavana

    (La Salle University)

Abstract

The rapid evolution of information technology (IT) has drastically changed organizational problem-solving and decision-making. Innovation and the free flow of information are considered the primary drivers of the accelerating pace of change in the global business environment, an environment characterized by great uncertainties ignited by opportunities and threats. The environmental forces of change have altered the rules of management to utilize information and knowledge in lieu of data in problem-solving and decision-making.1 Managers face challenges as they strive to add value to their organizations’ bottom lines. The gut instinct management style is history. Today’s business leaders must acquire real-time information across many time zones, adopt algorithmic decision-making techniques and use highly sophisticated technology to run their organizations effectively and efficiently.

Suggested Citation

  • Kathryn A. Szabat & Madjid Tavana, 2010. "Futurescope 2020: Global Management Support Systems in the Knowledge Age," Palgrave Macmillan Books, in: Aidan O’Connor (ed.), Managing Economies, Trade and International Business, chapter 18, pages 332-342, Palgrave Macmillan.
    • Handle: RePEc:pal:palchp:978-0-230-27401-3_18
    DOI: 10.1057/9780230274013_18
    as

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