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Governance of outsourcing projects

In: The Handbook of Global Outsourcing and Offshoring

Author

Listed:
  • Ilan Oshri

    (Erasmus University)

  • Julia Kotlarsky

    (Warwick Business School)

  • Leslie P. Willcocks

    (London School of Economics and Political Science)

Abstract

As mentioned in Chapter 7, while the outsourcing industry has demonstrated an impressive growth during the past years, quite a few outsourcing relationships have ended in poor results and some have even been terminated early. Both the professional press and academic publications have cited poor governance as a primary factor leading to these results. In this chapter, therefore, we focus on understanding governance issues involved in outsourcing projects and the practices that could further support formal structures. In particular, we review the following issues: the governing structures for outsourcing ventures; the roles involved in governing outsourcing projects; the most effective governance practices for outsourcing projects.

Suggested Citation

  • Ilan Oshri & Julia Kotlarsky & Leslie P. Willcocks, 2009. "Governance of outsourcing projects," Palgrave Macmillan Books, in: The Handbook of Global Outsourcing and Offshoring, chapter 0, pages 112-123, Palgrave Macmillan.
    • Handle: RePEc:pal:palchp:978-0-230-25107-6_9
    DOI: 10.1057/9780230251076_9
    as

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