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Understanding Shrinkage

In: New Loss Prevention

Author

Listed:
  • Adrian Beck
  • Colin Peacock

Abstract

This next chapter looks in detail at the four types of loss that are most frequently used to describe shrinkage. These are subdivided into two groups which are those that can be viewed as malicious shrinkage: external theft, internal theft and inter-company fraud, and non-malicious shrinkage: process failures. The retail context within which these types of losses occur is considered together with the scale and extent of the problem, and where possible and appropriate, information on the types of people involved and their motivations.

Suggested Citation

  • Adrian Beck & Colin Peacock, 2009. "Understanding Shrinkage," Palgrave Macmillan Books, in: New Loss Prevention, chapter 5, pages 60-83, Palgrave Macmillan.
    • Handle: RePEc:pal:palchp:978-0-230-25072-7_5
    DOI: 10.1057/9780230250727_5
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    Cited by:

    1. Esmark, Carol L. & Noble, Stephanie M. & Breazeale, Michael J., 2017. "I’ll Be Watching You: Shoppers’ Reactions to Perceptions of Being Watched by Employees," Journal of Retailing, Elsevier, vol. 93(3), pages 336-349.

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