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Toiling in the Field of Emotion

In: Class Struggle on the Home Front

Author

Listed:
  • Harriet Fraad

Abstract

Emotional labor is the expenditure of time, effort and energy utilizing brain and muscle to understand and fulfill emotional needs. By emotional needs, I mean the human needs for feeling wanted, appreciated, loved and cared for. Individuals’ emotional needs are often unspoken or unknown/unconscious. Emotional labor often occurs together with physical labor (producing physical goods or services), but emotional labor differs from physical labor by aiming to produce the specific feelings of being wanted, appreciated, loved and/or cared for. Of course like all powerful forces, emotional labor may be used to undermine others or frustrate their emotional needs as well as help them. I do not discuss that aspect of emotional labor in this article.

Suggested Citation

  • Harriet Fraad, 2009. "Toiling in the Field of Emotion," Palgrave Macmillan Books, in: Graham Cassano (ed.), Class Struggle on the Home Front, chapter 6, pages 137-151, Palgrave Macmillan.
  • Handle: RePEc:pal:palchp:978-0-230-24699-7_6
    DOI: 10.1057/9780230246997_6
    as

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