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Using Mental Models to Study Cross-Cultural Interactions

In: Beyond Hofstede

Author

Listed:
  • Leigh Anne Liu
  • Claudia Dale

Abstract

The preceding quote illustrates the dynamic complexities of cultural development and convergence through individual experience and cognition. Cross-cultural interactions, including face-to-face and electronic communication, negotiation, conflict management, and teamwork, are critical components of today’s global marketplace. In this chapter, from the lens of viewing culture as mental models and shared mental models, we advocate the need for using these cognitive networks to study and participate in intra- and intercultural interactions. We propose individual and shared mental models as a framework for evaluating cultural differences and navigating cross-cultural business interactions.

Suggested Citation

  • Leigh Anne Liu & Claudia Dale, 2009. "Using Mental Models to Study Cross-Cultural Interactions," Palgrave Macmillan Books, in: Cheryl Nakata (ed.), Beyond Hofstede, chapter 11, pages 222-244, Palgrave Macmillan.
    • Handle: RePEc:pal:palchp:978-0-230-24083-4_11
    DOI: 10.1057/9780230240834_11
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    Cited by:

    1. Schneider, Claudia R. & Fehrenbacher, Dennis D. & Weber, Elke U., 2017. "Catch me if I fall: Cross-national differences in willingness to take financial risks as a function of social and state ‘cushioning’," International Business Review, Elsevier, vol. 26(6), pages 1023-1033.

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