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Social Responsibility in the ISO 9000 Group of Standards for Quality Management Systems

Author

Listed:
  • Karmen Rodman

    (University of Primorska, Slovenia)

  • Uroš Godnov

    (University of Primorska, Slovenia)

Abstract

The purpose of this study is to identify the strengths and weaknesses of ISO 9000 standards. We focus on the following aspects: (1) general applicability in higher education, (2) stakeholders and communication, (3) quality culture, innovation and improvement, (4) neglected quality dimensions or factors, and (5) resources expenditure.

Suggested Citation

  • Karmen Rodman & Uroš Godnov, 2010. "Social Responsibility in the ISO 9000 Group of Standards for Quality Management Systems," MIC 2010: Social Responsibility, Professional Ethics, and Management; Proceedings of the 11th International Conference, Ankara, 24–27 November 2010 [Selected Papers],, University of Primorska, Faculty of Management Koper.
  • Handle: RePEc:mgt:micp10:87-107
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