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Perspective Chapter: Addressing the Learning Management System Challenges during the COVID-19 Pandemic

In: Higher Education - Reflections From the Field - Volume 1

Author

Listed:
  • Alfred Mutanga
  • Gomotsegang Joyce Pule
  • Molefe M. Motshegwe

Abstract

The COVID-19 pandemic revealed that most face-to-face higher education systems were not prepared to deliver online education. In this book chapter, the authors narrate how a learning management system, which was only used as an optional delivery mode before COVID-19 at a Comprehensive University in Botswana, has become an institutionalised system during and after the COVID-19 crisis. The book chapter clearly demonstrates the performance bottlenecks emanating from both the hardware and software stacks of the learning management system. Furthermore, the authors expound on the detailed end-user challenges by unravelling the varied performance and optimisation techniques used to mitigate the challenges faced.

Suggested Citation

  • Alfred Mutanga & Gomotsegang Joyce Pule & Molefe M. Motshegwe, 2023. "Perspective Chapter: Addressing the Learning Management System Challenges during the COVID-19 Pandemic," Chapters, in: Lee Waller & Sharon Waller (ed.), Higher Education - Reflections From the Field - Volume 1, IntechOpen.
    • Handle: RePEc:ito:pchaps:297855
    DOI: 10.5772/intechopen.109226
    as

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    File URL: https://www.intechopen.com/chapters/85435
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    More about this item

    Keywords

    blended learning; learning management system; performance optimisation; mitigation; instructional design; eLearning;
    All these keywords.

    JEL classification:

    • I23 - Health, Education, and Welfare - - Education - - - Higher Education; Research Institutions

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