Do the Collaboration Dimensions Pay in Manufacturing Reverse Supply Chain? An Empirical Approach

The purpose of this paper is to examine empirically the enablers and practices of collaboration in relation to reverse supply chain. The research method used in this research was a quantitative method using a survey approach to empirically test if the following collaboration enables and practices are applicable. The statistical approach was AMOS 26. The findings revealed that, the relationship building and management for implementing collaboration was ranked highest, resource investment and development in reverse supply chain was ranked the next. Furthermore, quick response on returned goods and information sharing with suppliers on the returned products were highest ranked. The research was limited because the study was based in the Gauteng region, which means that a generalised statement cannot be made of the finding, as well there is a need for the study to be industry specific such as electronics, online retailers. The practical implications of the findings are that the enablers and practices are needed for reverse supply practices to achieve its aims. There is lack of research in the reverse collaboration space, this has paper has fulfilled the following gap.