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AI-Powered HCM: The Analytics and Augmentations

In: Beyond Human Resources - Research Paths Towards a New Understanding of Workforce Management Within Organizations

Author

Listed:
  • Kovvali Bhanu Prakash
  • Ravi Kiran K. Yasaswi
  • Appidi Adi Sesha Reddy

Abstract

Artificial intelligence (AI) is seemingly everywhere, red-hot right now, livewire and livelihood for everyone contributing $15 trillion to the World Economy and amplifying Society (Humans 2.O), auguring Service (Cyborg Concierge) and augmenting Management (C-Suite). The waning of 'Enterprise Technologies' (R/3 Legacy Systems) and waxing of 'Dynamic Technologies' viz., Artificial Intelligence (AI), Deep Learning (DL) and Machine Learning (ML) reshaped, redefined and rewrite the concept of 'Human Capital Management (HCM)'. The 'Human Capital' has always been a top challenge and 'Human Talents' are ever scarce resources even today. The Human Capital Management (HCM) and Human Capital Intelligence (HCI) emerged as 'Natural Intelligence Science' for Chief Human Resources Officer (CHRO). The HCM Functions have been augmenting, 'app'ified (an application form) a nerve in a large, diagnosing and detecting problems, proposing the promising solutions. AI-powered HCM embedded into the workplace and transformed the workforce from doing digital to being digital, from centre driven to human-centric, from compliance and control to trust and empowerment. In dictum, AI and ML will be 'Bright and Shiny Objects' in the future reinventing Employee Workforce Analytics and redefining Employee Interface (EI) and refining Employee Experience (EX).

Suggested Citation

  • Kovvali Bhanu Prakash & Ravi Kiran K. Yasaswi & Appidi Adi Sesha Reddy, 2021. "AI-Powered HCM: The Analytics and Augmentations," Chapters, in: Gonzalo Sanchez & Fernando Martin-Alcazar & Natalia Garcia-Carbonell (ed.), Beyond Human Resources - Research Paths Towards a New Understanding of Workforce Management Within Organizations, IntechOpen.
    • Handle: RePEc:ito:pchaps:227377
    DOI: 10.5772/intechopen.100475
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    More about this item

    Keywords

    AI; AR; CHRO; DL; ML; EC; EE; EI; EX; HCBA; HCI; HCM; NN; VR;
    All these keywords.

    JEL classification:

    • O15 - Economic Development, Innovation, Technological Change, and Growth - - Economic Development - - - Economic Development: Human Resources; Human Development; Income Distribution; Migration

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