Implementation of Computerized Maintenance and Management System in Wine Factory in Ethiopia: A Case Study

The productivity improvement is being main concern of all industries in spite of the type of product and amount of recourses or production system. One of the wine factories (Awash wine factory, Ethiopia) is also struggling to achieve its expected productivity since 1970s because of its poor maintenance management system. So far, productivity has been achieved by implementing various methodologies exclusively computerized maintenance and management system. Accordingly, the main aim of the study is to enhance productivity through smart maintenance management system. The current chapter emphasis on effective maintenance strategy and management system as the solitary way of improving productivity of the case company. The study used descriptive research design by applying both quantitative and qualitative research approach. Maintenance strategy followed by the company (brake down), frequent failure of critical machines, poor maintenance management system, lack of pertinent attention on maintenance, inadequate maintenance budget, considering maintenance as a cost center rather than a business center were the foundations for the problems. Arising from these problems, this study proposed smart maintenance strategy (Preventive Maintenance) and management system tool (CMMS) that improves reliability of machines reduce frequency of equipment failure, reduce breakdown time, decrease cost of maintenance, and then enhance productivity.