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Nurse-Patient Conflict: Verification of Structural Model

In: Nursing - New Perspectives

Author

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  • Mayumi Uno

Abstract

This chapter focuses on the overlooked area of everyday nursing care in which engaging in the depressive feelings between nurses and patients is not recognized as part of nursing care. To comprehend situations that had been overlooked, a conceptual model was constructed by focusing on nurse-patient conflicts and understanding the perception of both nurses and patients based on phenomena. In the established model, it is considered that the so-called "passion" emanating from one's personality, which is beyond techniques of communication and empathic understanding, is involved; this passion is expressed as an "emotional exchange." In an "emotional exchange," one sends "emotional" messages to whom he/she feels safe to express "emotions" and shares similar emotional world by receiving those "emotional" messages as they are. Such an expression has not been reported previously.

Suggested Citation

  • Mayumi Uno, 2020. "Nurse-Patient Conflict: Verification of Structural Model," Chapters, in: Serpil Celik Durmus (ed.), Nursing - New Perspectives, IntechOpen.
    • Handle: RePEc:ito:pchaps:201659
    DOI: 10.5772/intechopen.89130
    as

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    File URL: https://www.intechopen.com/chapters/69156
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    More about this item

    Keywords

    nurse-patient relationship; conflict; structural model;
    All these keywords.

    JEL classification:

    • I11 - Health, Education, and Welfare - - Health - - - Analysis of Health Care Markets

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