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How Does Socio-Technical Approach Influence Sustainability? Considering the Roles of Decision Making Environment

In: Application of Decision Science in Business and Management

Author

Listed:
  • Hadi Al-Abrrow
  • Alhamzah Alnoor
  • Hasan Abdullah
  • Bilal Eneizan

Abstract

Aim/purpose: the current study explains the mediation of ERP in the role of a socio-technical approach and decision-making with firms' sustainable performance. Background: despite the existence of existing literature on success and failure factors of ERP, the current work highlights the impact of socio-technical factors and decision-making environment on ERP success. Additionally, the weak research work regarding the mediation of ERP is addressed here in this study and has tried to fill the mentioned gap. Contribution: the most important contribution of the study is assessing the mediating role of the ERP system in the linkage of decision-making environment and socio-technical factors. Moreover, the work contributes by examining the moderation of organizational culture while relating the socio-technical environment and ERP system. Findings: the study finds that there is a significant role of ERP as a mediator while relating socio-technical elements and the decision-making environment; however, we do not find any significant moderation of organizational culture in the linkage of ERP system and socio-technical elements. Impact on Society: the societal implication of the study is that it provides a reference for the firms having the same cultural characteristics while using ERP to overcome the issue of pollution in Iraq.

Suggested Citation

  • Hadi Al-Abrrow & Alhamzah Alnoor & Hasan Abdullah & Bilal Eneizan, 2020. "How Does Socio-Technical Approach Influence Sustainability? Considering the Roles of Decision Making Environment," Chapters, in: Fausto Pedro Garcia Marquez (ed.), Application of Decision Science in Business and Management, IntechOpen.
    • Handle: RePEc:ito:pchaps:200581
    DOI: 10.5772/intechopen.88447
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    More about this item

    Keywords

    organizational culture; socio-technical approach; decision-making environment; ERP system; sustainable performance;
    All these keywords.

    JEL classification:

    • D7 - Microeconomics - - Analysis of Collective Decision-Making

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