A Comprehensive Review of the Quality Approach in Tourism
In: Mobilities, Tourism and Travel Behavior - Contexts and Boundaries
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Abstract
Suggested Citation
DOI: 10.5772/intechopen.70494
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Cited by:
- Jesús Collado Agudo & Patricia Martínez García de Leaniz & Ángel Herrero Crespo & Raquel Gómez-López, 2021. "Quality-Certified Hotels: The Role of Certification Bodies on the Formation of Customer Behavioral Intentions," Sustainability, MDPI, vol. 13(22), pages 1-15, November.
More about this item
Keywords
quality in tourism; quality management; environmental management; integrated quality management; quality general and specific models;All these keywords.
JEL classification:
- Z32 - Other Special Topics - - Tourism Economics - - - Tourism and Development
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