Assessment of Care for Cultural Competence in Healthcare Services: A Systematic Rewiev of Qualitative Studies

Background: Societies have a multicultural structure characterized by the spread of cultural diversity and having to live together with different ethnic origins, languages, and racial individuals. This requires that health professionals should adopt a care approach regarding cultural competence in order to prevent health inequalities due to cultural differences, to meet the health needs at desired level, and to enable maintenance of evidence-based care. Objective: To assess the cultural competence of the care provided in healthcare services. Methods: Academic Search Complete, CINAHL, Proquest, Sage, and ScienceDirect databases were scanned; seven articles matching the criteria were evaluated. Findings: (1) The number of articles that examined clearly and comprehensively in the context of qualitative research relationship between cultural competence and healthcare services was few, (2) the results couldn't be combined into a common pavilion because many of the studies have processed on independent topics by addressing different dimensions of cultural competence, (3) in studies, it has been found that important components of care such as mutual communication, trust-based care environment, positive and non-judgmental approaches of health professionals, clinical skills, and linguistic differences were effective for cultural competence of healthcare services.