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Challenges in Managing Utility Human Resources

In: Public Utilities

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Abstract

An introduction to the current issues and challenges facing managers and administrators in the investor and publicly owned utility industry, this engaging volume addresses management concerns in three sectors of the utility industry: electric power, natural gas, and water and wastewater systems. Beginning with a brief overview of the historical development of the industry, the author looks at policy issues and discusses management ethics. He then examines a number of the major challenges in these organizational functions: management and leadership, planning, marketing, accounting and finance, information technology, governance, and human resources. In the final section of the volume he looks at issues specific to each of the three industry sectors.

Suggested Citation

  • ., 2005. "Challenges in Managing Utility Human Resources," Chapters, in: Public Utilities, chapter 11, Edward Elgar Publishing.
    • Handle: RePEc:elg:eechap:3456_11
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    File URL: https://www.elgaronline.com/view/9781843768739.00020.xml
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    Cited by:

    1. David Wästerfors & Veronika Burcar, 2014. "Safety Work with an Ethnic Slant," Social Inclusion, Cogitatio Press, vol. 2(3), pages 088-101.

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    Keywords

    Economics and Finance;

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