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Transforming a crisis into a turning point: the response of businesses to the Great East Japan Earthquake

In: Dealing with Crisis

Author

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  • Naofumi Nakamura

Abstract

This chapter argues that most businesses face some degree of crisis on a regular basis but that certain crises exceed normal crisis management routines. In order to cope with unforeseen crisis, one might ask what should business managers be doing to prepare for the unknown? Using case studies of from the aftermath of the 2011 Great East Japan Earthquake, it becomes clear that networking with and cooperation between suppliers and competitors as well as coordination with government agencies, local and national, are crucial to coping with crisis. This coordination can be fostered prior to crisis and significantly prepare firms for the worst. The main case examined in this chapter is of Ono Foods Co., Ltd, which is a medium-sized seafood processing company in Kamaishi City, Iwate Prefecture.

Suggested Citation

  • Naofumi Nakamura, 2023. "Transforming a crisis into a turning point: the response of businesses to the Great East Japan Earthquake," Chapters, in: James Babb & Takashi Iida (ed.), Dealing with Crisis, chapter 4, pages 47-66, Edward Elgar Publishing.
    • Handle: RePEc:elg:eechap:21921_4
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