Using health system performance assessment to examine health system resilience

Health systems should be designed to withstand emerging shocks and challenges such as the COVID-19 pandemic, and economic and social crises. The ability for a health system to sustain its performance, or even improve it, in the face of a shock can inform policymakers as to how resilient it is. The WHO’s Health System Performance Assessment (HSPA) Framework for Universal Health Coverage (UHC) offers policymakers a conceptual tool for a comprehensive assessment of health system performance. Specifically, it provides a framework from which to examine the performance of the health system itself, but also of the four health system functions - governance, resource generation, financing and service delivery - that make up health systems. The HSPA framework can thus aid policymakers and researchers in examining health systems and considering how shocks may influence the outcomes they produce, as well as the necessary structures that are required for it to produce and sustain performance. In this chapter, we present in detail how the framework can be used to examine how resilient health system performance is to different types of shocks. We consider through a series of case studies both how to use the framework to assess the vulnerabilities of the four key health system functions to different shocks and also how this may translate into changes in performance.