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Reconsidering public management in a post-COVID world

In: Research Handbook on Public Management and COVID-19

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  • Zeger van der Wal

Abstract

The COVID-19 pandemic is seen as the biggest crisis since the Second World War. Administrative capacity is a major factor in determining whether societies will emerge from this unprecedented situation with resilience and optimism or despair and disconnectedness, and whether trust in government will increase or decrease. Autonomous and competent public managers are key producers of such administrative capacity. This chapter explores how the COVID experience has reshaped our notion of these public managers and shines a light on those that often work behind the scenes. Drawing on state-of-the-art public administration and management literature, it identifies three key competencies paramount to public managers in times of crisis: leveraging stakeholder input, political cues, and collaborative potential. To conclude, the chapter presents implications from the COVID crisis for the scholarly field of public management.

Suggested Citation

  • Zeger van der Wal, 2024. "Reconsidering public management in a post-COVID world," Chapters, in: Helen Dickinson & Sophie Yates & Janine O’Flynn & Catherine Smith (ed.), Research Handbook on Public Management and COVID-19, chapter 3, pages 31-42, Edward Elgar Publishing.
    • Handle: RePEc:elg:eechap:21210_3
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    File URL: https://www.elgaronline.com/doi/10.4337/9781802205954.00010
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