Doc Servizi: how the cooperative model can support the music industry

The chapter presents the experience of Doc Servizi, an Italian self-management cooperative enterprise that manages and coordinates the professional activity of around 6,400 artists and technicians in the music industry. The significance of this pioneering case of platform cooperative is primarily rooted in its structural capacity to provide collective voice and organizational backing to the fragmented professional environment of contingent workers in the artistic and music industries by resorting to - and somehow renovating - the traditional cooperative enterprise model. Through the application of the job-on-call contract, the cooperative was able to ensure its workers-members all the labour and social protections attached to the status of subordinated workers, and income continuity. Furthermore, in response to the pandemic challenges harshly affecting the music industry, Doc Servizi has matured an important role in the public and political arena by promoting lobbying actions and collective forms of resistance to improve working conditions for the whole industry.