Cultural intelligence from an intergroup perspective

Decades of research on Cultural Intelligence (CQ) have enriched our understanding of intercultural effectiveness. Although an intercultural context is inherently intergroup, research on CQ has typically eschewed intergroup dynamics in exploring or explaining intercultural interaction. In this chapter, drawing from intergroup perspectives, we articulate contextual assumptions underlying the conceptualization of CQ and explore relationships among CQ, person, and situation. Specifically, we explore competing motivational and cognitive forces in intergroup situations that might hinder the pursuit of cultural competence and extend our understanding of CQ by articulating how intergroup context matters. We also present recommendations for future research to expand the study of CQ. Thus, this chapter represents a step toward a more comprehensive understanding of CQ by exploring a neglected perspective, and illustrating how intergroup perspectives can enhance research on CQ.