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The digital revolution in financial services: new business models and talent challenges

In: Handbook of Banking and Finance in Emerging Markets

Author

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  • Sylvie St-Onge
  • Michel Magnan
  • Catherine Vincent

Abstract

Based upon a broad based literature review as well as relying on our own experience and interactions with financial institutions' executives, the chapter provides an overview of how the digital revolution is upsetting the financial services industry. We specifically discuss its implications in terms of bringing financial institutions to adopt new business models and to revisit their talent management strategies.

Suggested Citation

  • Sylvie St-Onge & Michel Magnan & Catherine Vincent, 2022. "The digital revolution in financial services: new business models and talent challenges," Chapters, in: Duc K. Nguyen (ed.), Handbook of Banking and Finance in Emerging Markets, chapter 24, pages 464-478, Edward Elgar Publishing.
    • Handle: RePEc:elg:eechap:20452_24
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    Keywords

    Development Studies; Economics and Finance;

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