IDEAS home Printed from https://ideas.repec.org/h/elg/eechap/20452_13.html
   My bibliography  Save this book chapter

Impact of information and communication technology on banking efficiency: the Vietnamese experience

In: Handbook of Banking and Finance in Emerging Markets

Author

Listed:
  • Thanh Ngo
  • Tu Le

Abstract

Although there is a substantial amount of research on the impacts of information and communication technology (ICT) on firm performance as well as on the development of the banking industry, whether the ICT can improve banking efficiency is still an open question, especially in emerging countries such as Vietnam. This chapter examines the impact of ICT development on the operational efficiency of the Vietnamese banking sector during the 2007-2019 period. In the first stage, the efficiency and productivity changes over time of the sampled banks were estimated using a Euclidean common set of weights Data Envelopment Analysis approach. In the second stage, those efficiency and productivity measures are then regressed on several macro- and micro-characteristics of the Vietnamese banking sector, including the level of ICT development in sampled banks. We found that the efficiency of Vietnamese banks is positively contributed by their ICT development; however, this contribution differs among banks.

Suggested Citation

  • Thanh Ngo & Tu Le, 2022. "Impact of information and communication technology on banking efficiency: the Vietnamese experience," Chapters, in: Duc K. Nguyen (ed.), Handbook of Banking and Finance in Emerging Markets, chapter 13, pages 238-253, Edward Elgar Publishing.
    • Handle: RePEc:elg:eechap:20452_13
    as

    Download full text from publisher

    File URL: https://www.elgaronline.com/view/edcoll/9781800880900/9781800880900.00020.xml
    Download Restriction: no
    ---><---

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Li, Wei & Cao, Ning & Xiang, Zejia, 2023. "Drivers of renewable energy transition: The role of ICT, human development, financialization, and R&D investment in China," Renewable Energy, Elsevier, vol. 206(C), pages 441-450.
    2. Zhu, Keda & Guo, Lihong, 2024. "Financial technology, inclusive finance and bank performance," Finance Research Letters, Elsevier, vol. 60(C).
    3. Wan, Jianjun & Lee, Chien-Chiang, 2023. "Corporate investment and the dilemma of the monetary policy: Evidence from China," Economic Analysis and Policy, Elsevier, vol. 78(C), pages 106-121.
    4. Lee, Chien-Chiang & Tang, Manting & Lee, Chi-Chuan, 2023. "Reaping digital dividends: Digital inclusive finance and high-quality development of enterprises in China," Telecommunications Policy, Elsevier, vol. 47(2).

    More about this item

    Keywords

    Development Studies; Economics and Finance;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:elg:eechap:20452_13. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Darrel McCalla (email available below). General contact details of provider: http://www.e-elgar.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.