Change management measures

Fraud examiners from local law firms and global auditing firms are in the business of conducting internal investigations when there is suspicion of financial crime by white-collar offenders. Examiners reconstruct past events and sequences of events, and they make recommendations for change management to avoid white-collar crime incidents in the future. Based on a review of the research literature, this chapter presents four themes for change management after white-collar crime scandals: transformation of organizational culture, development of preventive measures, advancement of detective skills, and clarification of response actions. These four themes are then applied to a sample of 130 reports of investigations by fraud examiners in Norway. Most recommendations by fraud examiners focus on development of preventive measures concerned with routines, requirements, documentation, guidelines, governance, roles, access rights, approval rights, transparency, training, competence, compliance, and control mechanisms.