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Case 6: Fuji Xerox customer fraud

In: Convenience Triangle in White-Collar Crime

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Abstract

Investigation reports written by independent attorneys, auditors, accountants, and detectives are interesting for white-collar crime research as described in this chapter. Investigation reports present reconstructions of past events and sequences of events that can open up for insights into motives, opportunities and willingness, which are the three dimensions of the convenience triangle. The theory of convenience suggests that white-collar misconduct and crime occurs when there is a financial motive benefitting the individual or the organization, an organizational opportunity to commit and conceal crime, and a personal willingness for deviant behavior. The case study in this chapter is concerned with a report of investigation into the aggressive sales methods and inappropriate accounting practices at Fuji Xerox in New Zealand. Evidence of all three dimensions in the convenience triangle can be found in the report and is presented in this chapter.

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  • ., 2019. "Case 6: Fuji Xerox customer fraud," Chapters, in: Convenience Triangle in White-Collar Crime, chapter 15, pages 179-188, Edward Elgar Publishing.
    • Handle: RePEc:elg:eechap:18953_15
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    Cited by:

    1. Chen, Yanyan & Mandler, Timo & Meyer-Waarden, Lars, 2021. "Three decades of research on loyalty programs: A literature review and future research agenda," Journal of Business Research, Elsevier, vol. 124(C), pages 179-197.

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