Intelligent Mobility and Mobility as a Service

Intelligent Mobility (IM) links technology in the broadest sense to different aspects of mobility. IM, having developed from the previous focus on Intelligent Transport Systems (ITS), is now associated with the appropriate use of new and emerging technologies linked to the wider societal objective of enabling the smarter, greener and more efficient movement of people and goods. The IM agenda is thus of strong interest to many governments because of its link to future prosperity and quality of life and the way it is seen as promoting ‘joined up thinking’ in a multi-modal world. The chapter illustrates IM in a number of application areas: journey planning, automatic vehicle locationing, bus priority systems, smart parking and smart ticketing. In each case the current research agendas for the application areas are outlined. A section is devoted to Mobility as a Service (MaaS), as a clear IM application in its use of new technology to provide an all-encompassing customer experience for mobility services. This section discusses the current situation with MaaS and identifies the key issues for further research. The concluding section provides overarching suggestions for a research agenda in Intelligent Mobility.