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Measuring consumer preferences for postal services

In: Reforming the Postal Sector in the Face of Electronic Competition

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Listed:
  • Charlene Rohr
  • Urs Trinkner
  • Alison Lawrence
  • Chong Woo Kim
  • Dimitris Potoglou
  • Robert Sheldon

Abstract

In our increasingly technology-focused world, demand for traditional postal services is steadily shrinking. This timely volume examines the many challenges that the worldwide postal sector is facing as a result of growing electronic competition, and offers expert recommendations for reshaping postal structures to strengthen their competitiveness in an electronic age.

Suggested Citation

  • Charlene Rohr & Urs Trinkner & Alison Lawrence & Chong Woo Kim & Dimitris Potoglou & Robert Sheldon, 2013. "Measuring consumer preferences for postal services," Chapters, in: Michael A. Crew & Paul R. Kleindorfer (ed.), Reforming the Postal Sector in the Face of Electronic Competition, chapter 17, pages 241-260, Edward Elgar Publishing.
  • Handle: RePEc:elg:eechap:14532_17
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    References listed on IDEAS

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    1. Charlene Rohr & Urs Trinkner & Alison Lawrence & Priscillia Hunt & Chong Woo Kim & Dimitris Potoglou & Rob Sheldon, 2011. "Appropriate Methodologies to Better Measure Consumer Preferences for Postal Services," Studies and Reports, Swiss Economics, pages 1-136, December.
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