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Productivity Factors in Public Services

In: Measuring and Improving Productivity in Services

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Abstract

The definition and measurement of productivity in services raises important conceptual, methodological and strategic problems. This book aims to provide a critical review of the main debates on productivity in the domain of services. The first part examines the theoretical consequences of services specificities on the concept of productivity and reviews the attempts to measure it. The second part is devoted to the main determinants of productivity growth and the strategies to increase productivity in service firms and organisations.

Suggested Citation

  • ., 2008. "Productivity Factors in Public Services," Chapters, in: Measuring and Improving Productivity in Services, chapter 7, Edward Elgar Publishing.
    • Handle: RePEc:elg:eechap:12734_7
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    File URL: https://www.elgaronline.com/view/9781847202697.00017.xml
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    Cited by:

    1. Wilfried Puwein & Michael Weingärtler, 2008. "Public Private Partnership in Österreich. Aktuelle Bestandsanalyse und Trends," WIFO Studies, WIFO, number 40720, August.
    2. Zhang, Qi & Tezuka, Tetsuo & Ishihara, Keiichi N. & Mclellan, Benjamin C., 2012. "Integration of PV power into future low-carbon smart electricity systems with EV and HP in Kansai Area, Japan," Renewable Energy, Elsevier, vol. 44(C), pages 99-108.
    3. Herman Bröring & Eric Mijts, 2017. "Language Planning and Policy, Law and (Post)Colonial Relations in Small Island States: A Case Study," Social Inclusion, Cogitatio Press, vol. 5(4), pages 29-37.

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    Keywords

    Economics and Finance;

    Statistics

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